Privacy Policy

1. Who we are

LinearLabs Limited is the data controller responsible for the personal data collected through this website. We are a company registered in England and Wales.

• Company name: LinearLabs Limited
• Company number: 15441689
• Registered address: London, United Kingdom
• Contact email: hello@linear-labs.com
• Website: linear-labs.com

2. What personal data we collect

When you submit our contact form, we collect the following personal data:

• Your name
• Your organisation name (if provided)
• Your email address
• Your enquiry type (for example: product, partnership, investment or careers)
• The content of your message

We do not currently use cookies, analytics tracking or any other automated means of collecting personal data from visitors who do not contact us directly. If this changes, this policy will be updated.

3. Why we collect it and the lawful basis

We collect and process your personal data for the following purposes:

• To respond to your enquiry – when you contact us via the website form, we process your data to read and respond to your message. The lawful basis is legitimate interests: it is in both your interest and ours to be able to communicate.
• To follow up on business conversations – if your enquiry leads to an ongoing business discussion (for example about a partnership, pilot or investment), we may continue to hold and use your contact details for that purpose. The lawful basis is legitimate interests.

We will not use your data for marketing without your explicit consent, and we will not send unsolicited commercial communications.

4. How long we retain your data

We retain personal data collected via the contact form for as long as is necessary to respond to your enquiry and maintain a reasonable record of business communications. In practice this means:

• Enquiries that do not progress to a business conversation: retained for up to 12 months from the date of receipt.
• Enquiries that progress to an ongoing business relationship: retained for the duration of that relationship and for up to 3 years after it ends, in line with standard business record-keeping practice.

You can request deletion of your data at any time by contacting us at hello@linear-labs.com.

5. Who we share your data with

We do not sell or rent your personal data. We may share your data with the following categories of third party where necessary to operate the website and respond to enquiries:

• Email and communication providers – to receive and respond to contact form submissions. These providers process data on our behalf under data processing agreements.
• Website hosting providers – the website is hosted on third party infrastructure. Hosting providers may have limited access to server logs that could include IP addresses or request metadata.
• CRM or contact management tools – if we use a CRM to manage business relationships, contact information from enquiries may be stored there. We will update this policy when such tools are in use.

We do not currently use third party analytics tools that collect personal data from website visitors.

6. International data transfers

We are a UK-based company and aim to process data within the UK and European Economic Area (EEA) wherever possible. Some of our third party service providers (such as hosting or email services) may process data outside the UK or EEA. Where this is the case, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as Standard Contractual Clauses or adequacy decisions.

7. Your rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right to be informed – to know how your data is being used (this policy provides that information).
• Right of access – to request a copy of the personal data we hold about you.
• Right to rectification – to ask us to correct inaccurate or incomplete data.
• Right to erasure – to ask us to delete your personal data, subject to any legal obligations we have to retain it.
• Right to restrict processing – to ask us to limit how we use your data in certain circumstances.
• Right to object – to object to processing based on legitimate interests.
• Right to data portability – to receive your data in a structured, machine-readable format where processing is based on consent or contract.

To exercise any of these rights, please contact us at hello@linear-labs.com. We will respond within one month of receiving your request.

8. Right to complain

If you are not satisfied with how we handle your personal data, you have the right to complain to the UK’s supervisory authority:

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “last updated” date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this policy or how we handle your personal data, please contact us at hello@linear-labs.com.